How to fix Genshin Impact 31-4302 Error Code on Mobile

Genshin Impact 31-4302 Error Code Mobile
Genshin Impact Screenshot

Genshin Impact is a free-to-play, open-world action role-playing gacha video game from miHoYo.  The game is now available on PC, and the PS4, as well as mobile devices. If you are getting the Genshin Impact 31-4302 Error Code on mobile, here is how you can fix it.

There have been a bunch of popular titles that came out this year, including Among Us, Hades, and more, but nothing comes close to the success of Genshin Impact. The title is a massive hit on all platforms, including mobile devices like Android and iOS.

Genshin Impact 31-4302 Error Code on Mobile

If you are on the Android version of Genshin Impact, and are running into the 31-4302 error. Here is how you can fix it.

  • Head over to the following location
Internal Storage > Android > data > com.miHoYo.GenshinImpact
  • Now, copy the folder named “com.miHoYo.GenshinImpact” in another location
  • Uninstall Genshin Impact
  • Install either Tap Tap Global or QooApp or APKPure, and using those download Genshin Impact
  • After the download and installation are complete, DON’T LAUNCH THE GAME YET, Instead, go to the “com.miHoYo.GenshinImpact” copy you made
  • Hold tap on that folder, and then press “Move”
  • Navigate back to Internal Storage > Android > data and paste it there

The game should start working after this

While you are here, make sure you check out our other guides for the game as well.


You can download the game from the following links 

The Nintendo Switch version is planned for later release.

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