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How to fix Genshin Impact Not launching issue on PC

Genshin Impact Not launching
Genshin Impact Screenshot

Genshin Impact is a free-to-play, open-world action role-playing gacha video game from miHoYo. The title is now available on a variety of platforms, including mobile devices. If you are on PC, and are running into the Genshin Impact no launching issue, here’s how you can fix it.

The game is now available on most major platforms, including mobile.

Genshin Impact Not launching

Some players can’t seem to launch the game on PC, and the developers are aware of this problem. They have shared a few suggestions. This is mostly caused by some anti-virus software interfering with the launch. You can fix this, by adding the game to its exclusions/exceptions folder.

This is a simple thing, and you can easily find it in the support sections of your anti-virus website.

While you are here, make sure you check out our other guides for the game as well.

Make sure you are on the latest GPU drivers as well, as those could be in need of an update.

GENSHIN IMPACT SYSTEM REQUIREMENTS

To play the game on PC, you need the following specifications

MINIMUM

  • Operating System: Windows 7 SP1 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
  • Processor: Intel Core i5 or equivalent
  • Memory: 8 GB RAM
  • Graphics card: NVIDIA® GeForce® GT 1030 and higher
  • DirectX version: 11
  • Storage: Please reserve 30 GB of space

RECOMMENDED

  • Operating System: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
  • Processor: Intel Core i7 equivalent or higher
  • Memory: 16 GB RAM
  • Graphics: NVIDIA GeForce GTX 1060 6 GB and higher
  • DirectX version: 11
  • Storage: Please reserve 30 GB of space

The game is available to download for free on PC, PS4, Android, iOS and the Nintendo Switch version is planned for a later date.

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