I am a frequent lurker and observer of the PS4 Subreddit. It is a common occurrence to see the bi-weekly or so post from people getting banned from PSN, and later on, finding out said accounts did send toxic messages, did a chargeback or something that did warrant a ban. But a series of posts has grown concern in the community that people are getting mysterious PSN Permanent bans on their accounts. The stories vary but the common thread is that they were all banned within hours of each other.
UPDATE: there are now reports coming in where people are reporting that their bans are being reversed. One of the Reddit users linked below Granosx has had his ban overturned in error.
and then there is also this tweet from one of the earlier accounts that was banned.
LETS GO !!! I CALLED PLAYSTATION AND THEY TOLD ME ITS TRUE THAT AN ISSUE HAS BEEN GOING ON WITH PEOPLE GETTING THEIR ACCOUNTS BANNED FOR NO REASON! I WILL HAVE MY OLD PSN UNBANNED TODAY !!!!!! LETS GET IT BABY !!!
— NEW PSN : AnteUpSweatyTv (@Anteupsweaty) November 6, 2018
Further investigation revealed that the cause for the ban could be an exploit uncovered last week which allowed people to redeem the same prepaid game card twice on a system. This has not been confirmed by Sony.
I am used to seeing people on the subreddit posting about being banned on PSN. It is later uncovered that they did have a toxic text exchange with another PSN user or did a chargeback.
There are however some very odd accounts of 3 reddit users with a whole line of tweets that could suggest something bigger is afoot.
What is most disconcerting is how each user reports using their PS4 regularly, and the fact that a lot of these people have been transparent in their threads. The subreddit is always very skeptical of the people reporting incidents of getting bans, but when the frequency of posts is this much within the span of 6 hours, even the PS4 community is having a hard time figuring out what is going on.
Going outside of Reddit. there are several reports on Twitter too. This time the number is absolutely massive.
— Peter Turek (@Confrondex) November 5, 2018
on the same boat as you. this issue seemed to happen to another guy as well. One guy on my friends list is also encountered this issue.https://t.co/ipWFgqNORF
— jLove (@johnlhew) November 6, 2018
— doc 1.3K (@docgamingbruhi) November 6, 2018
@AskPlayStation Hi my PSN accent has been banned with the code "WS-37368-7" so what should I do to get it back?
Although I don't know why I was banned?
Can you help me please?
— moh (@moh7_gamer) November 6, 2018
@AskPS_UK hey my PSN account has been banned due to error code
WS-37368-7. Can you look into the reason why,my account is called MrMayoNice
— MrMayoNice (@MrMayoNice) November 6, 2018
@PlayStationAU my psn account has just got banned and I dont knkw mu password and I cant access my email can I have help
— Blake Stuckey (@BlakeStuckey10) November 6, 2018
My PSN is BANNED ! 😡
— 🛡Youtube_AnferneeHicks🛡 (@clutchhcaptain2) November 6, 2018
My PSN randomly got banned smh 🤦🏽♂️
— Fat Boy 💰 (@keezyooo) November 6, 2018
@AskPlayStation Hey, I just logged on today and I saw that my psn account was banned. That's insane! All I ever do is play Fortnite and Cod, why did I get banned? I love playing these games online and having it revoked is really cruel as I actually did nothing. PSN: TheAdsMan
— Adam Adnani (@TheAdsManGaming) November 6, 2018
@PlayStation I dont know what happened but my lil bro was playing playstation and he got kicked of psn saying he has been banned. So now it has banned my acc aswell as his. Please respond because i have all my years put into these games and i dont want them to go. Thx plz help
— ImMeatball (@MeatballIm) November 6, 2018
You can see that this is not a coincidence. There is definitely something going on here. There is an unconfirmed rumor that there is a new version of the Juegas message bug which is causing this, but I reached out to all the reddit users. None of them got any message from anyone prior to the ban. I tried reaching out to other twitter users who claim to have had the message prior to the ban but still waiting for their reply.
All you have to do is search Twitter for ‘PSN Ban‘ or ‘PSN Banned‘ to see that the number of reports coming in is increasingly abnormal than usual. The numbers are now reaching very high numbers.
There is also a popular theory that the people being banned are the ones who sent the Juegas message when it was viral and they are getting their just deserts. I also probed this from the reddit users and none of them had any reason to do so.
Whether you’re a believer or skeptical, you have to admit that so many accounts getting banned simultaneously is anything but coincidence.
Whatever the reason is, this is a developing story and we will keep you updated as events come to our knowledge.
What do you think is the reason for the bans?