How to fix Genshin Impact Launcher Not Running Error on PC

Genshin Impact Launcher Not Running
Genshin Impact Screenshot

Genshin Impact is a free-to-play, open-world action role-playing gacha video game from miHoYo. The game is now available on PC, PS4, and mobile devices. If you on the PC version, and are running into the Genshin Impact Launcher not running error, here is how you can fix it.

The game is also available on both Android and iOS mobile devices for free.

Genshin Impact Launcher Not Running Error

Some players have reported that the launcher doesn’t run at all when they double-click on it. To fix this, follow the steps below.

  • Head over to the following link
  • First, open the “DXSETUP” in the directory the game is installed
  • If it is present, simply run the  “DXSETUP.exe”, and install DirectX
  • If the folder isn’t present, head over to the following website, and download the installer
  • Install DirectX and relaunch the game (You may need to restart the PC once)

While you are here, make sure you check out our other guides as well.

GENSHIN IMPACT SYSTEM REQUIREMENTS

To play the game on PC, you need the following specifications

MINIMUM

  • Operating System: Windows 7 SP1 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
  • Processor: Intel Core i5 or equivalent
  • Memory: 8 GB RAM
  • Graphics card: NVIDIA® GeForce® GT 1030 and higher
  • DirectX version: 11
  • Storage: Please reserve 30 GB of space

RECOMMENDED

  • Operating System: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
  • Processor: Intel Core i7 equivalent or higher
  • Memory: 16 GB RAM
  • Graphics: NVIDIA GeForce GTX 1060 6 GB and higher
  • DirectX version: 11
  • Storage: Please reserve 30 GB of space

The game is available to download for free on PCPS4AndroidiOS and Nintendo Switch version is planned for later release.

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